At Big Smiles Dental in Little Bay, our patients are our first priority.
We are keeping a close eye on the evolving COVID-19 situation and are doing our part to
keep our patients healthy and to protect our local community.
Due to the Level 3 restrictions set in place by the ADA, we are treating emergency
patients only at this time.
To minimise the risk of transmitting COVID-19 between patients and our team, we ask if
you have:
- felt unwell, including but not limited to COVID-19 related symptoms such
as fever, cough, sore throat, fatigue or shortness of breath
- travelled overseas in the past 14 days
- had close contact with a known COVID-19 case within the last 14 days
Please contact us on 9921 1799 if you answered YES to any of these and do not come to
the clinic for your appointment.
If you are OK to attend your appointment, we ask you to be aware of the current rules in
place:
Upon arrival to the clinic, please use the hand sanitiser that will be present when
you check in and wait outside for your appointment
Where possible, please attend your appointment on your own. If there are more
than 2 people at the appointment, any extra people will be asked to remain
outside
- Upon arrival you will need to be screened, this may include having your
temperature taken and signing a health declaration form
- Please remember to bring your health fund cards to claim your benefits and any
cards for payment. Cash payments will not be accepted at this time.
- Please bring your own pen to sign paperwork and avoid touching objects around
the waiting room whenever possible.
We apologise for any inconvenience this may cause and we thank you for your
cooperation and understanding.
We will continue to uphold our high clinical and sanitation standards. These practices
include:
- Disinfecting and wiping down all surfaces of the treatment room before and after
each patient
- Surgical sterilization of all dental instruments used for treatment
- Sanitising all surfaces in the waiting room including reception surfaces, HICAPS
pin pad, and pens after patient use
- Providing antibacterial hand sanitiser for patients to use before and after their
treatment
All of our safety measures are in line with current government regulations and ADA
guidelines and are designed to keep you and our team as safe as possible.
If you have any questions or concerns, please feel free to contact our team on 9921
1799 or info@bigsmilesdental.com.au.
Sincerely,
Big smiles Dental at Little Bay
